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Terms and Conditions


These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, realbeds.co.uk accessible at https://realbeds.co.uk.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.


These terms and conditions apply to Orders placed online, over the phone or through a brochure only. It is your responsibility to check: the dimensions of all goods to ensure that they will fit into your property when delivered; and that additional services requested (such as assembly or disposal) are clearly noted in the Order. These will be shown separately. If they are not included in the order, then these services have not been purchased and will not be provided.

Description and Illustration of Goods:

The description of the goods will be as specified within the Order. You should be aware that: all sizes given are approximate; sizes may vary slightly from their stated dimensions due to manufacturing tolerances; comfort grading is for guidance only; when placing a mattress on a bedstead please note that there may be a gap around the edges; this is to allow for rotation & bedding.

Product color may also vary due to photographic lighting sources or your monitor settings.

Guarantee of Goods:

Where you have purchased the goods from us we guarantee that on delivery and for a period of 3 months from delivery, the goods shall be free from material/manufacturing defects and we shall repair or replace defective goods as is appropriate.

If you experience any problems with the goods, please contact us and we will try to resolve the problem on the telephone and/or we visit to assess the damage. If required, we will make arrangements for repair or replacement of the defective part. However, this guarantee does not apply for parts that are lost or go missing after delivery and in the following circumstances: fair wear and tear; wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party; if you fail to use the goods outside of its normal use; any alteration or repair by you or by a third party who is not one of our authorised repairers; damage from external sources such as transit, weather, etc.

Except as set out in these Terms and Conditions, the Company’s employees, sub-contractors and/or agents are not authorised to make any representations or guarantees concerning the Goods unless confirmed by a Director of the Company in writing.

Intellectual Property Rights

Other than the content you own, under these Terms, Real Beds and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted a limited license only for purposes of viewing the material contained on this Website.


You are specifically restricted from all of the following: publishing any Website material in any other media; selling, sublicensing and/or otherwise commercializing any Website material; publicly performing and/or showing any Website material; using this Website in any way that is or may be damaging to this Website; using this Website in any way that impacts user access to this Website; using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website; using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Real Beds may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Privacy

Please read Privacy Policy.

Limitation of liability

In no event shall Real Beds, nor any of its directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Real Beds, including its directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent Real Beds from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Real Beds is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


Real Beds is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Real Beds and you in relation to your use of this Website and supersede all prior agreements and understandings.